We are proud of the quality of our products. However, if the product does not perform as described on the datasheet, we will provide a replacement or refund within 20 working days of receipt of products.
Please follow the below instructions when returning the products:
· Please contact us (sales@sunny-biotech.com) before shipping.
· Any items returned to our company should be in the original packaging and in the same condition as originally purchased.
· Return shipping is absolutely Free.
· Please inform us the tracking ID as well as the purchase order number after shipping the package.
· Refund will be processed upon receipt of the returned package, and it usually takes 2-10 working days for the fund to be returned to your account.